We've been working hard on the next generation of the CleanCloud Driver App. This isn't just an update. It's built from the ground up and will help us continue improving the app faster in future.
This version includes a range of improvements and new features, including dark mode, two-step pickup/delivery flow, two-factor authentication (2FA), Epson printer integration, and much more. This guide will help you join and get set up.
ℹ️ We're opening up beta access so our community can be among the first to try it and make sure there is nothing that interrupts your important daily workflow. Whilst the beta is active, it is very easy to revert to the previous version if you encounter a major issue, but we do encourage you to prepare your team before the full rollout.
How to Download
Android |
💡 Tip: If you can't see the Join the beta box on the Play Store, try uninstalling the existing Driver App first and then revisiting the listing. |
iOS (via TestFlight) | TestFlight is Apple's platform for beta apps. You will need to install it before joining the beta.
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Supported Printers
The beta app includes expanded printer support alongside the existing printers available in the standard app.
Printer | Standard App | Beta App |
Star SM-S220i | ✅ | ✅ |
Star SM-S230i | ✅ | ✅ |
Mobilink TM-P20II | ❌ | ✅ |
Mobilink TM-P80II | ❌ | ✅ |
Mobilink TM-P80II Plus | ❌ | ✅ |
ℹ️ Not all languages or special characters are supported on Star printers. Other printers that support Epson's ESC/POS printer language may also work with the beta app, however this has not yet been fully confirmed. We will update this as we learn more.
For more information and setup, see Supported Mobile Printers for Delivery Drivers.
Offline Mode
The beta includes an automatic Offline Mode, allowing drivers to continue working even when they temporarily lose signal.
Whether they’re delivering to an apartment building, collecting from a basement location, or simply passing through an area with poor reception, drivers can continue capturing signatures, uploading photos, and completing pickups and deliveries as normal.
Any actions completed while offline are securely stored on the device and automatically synced to CleanCloud once a connection is restored, ensuring drivers can keep working without interruption.
Returning to the Original Version
You can return to the standard version of the Driver App at any time.
Android: Go to the app listing on Google Play, scroll down and tap Leave the beta, then uninstall and reinstall the app to get the standard version.
iOS: Open TestFlight, find the CleanCloud Driver App and tap Stop Testing. Then download the standard version from the App Store.
Reporting an Issue or Sharing Feedback
If you encounter a bug or want to share feedback, get in touch directly with the team via the support chat in your CleanCloud account:
Log in to your CleanCloud account
Click the ⓘ Info icon in the top-right corner of your dashboard
Select Help to open the Messenger
Click Send us a message
Select 🚚 Driver App Beta to share your feedback or report an issue directly with the team
iOS users — feedback via TestFlight
You can also submit feedback directly to the development team through TestFlight:
Take a screenshot while using the app
Tap Share Beta Feedback
Add a description and attach your screenshot if relevant
Feel free to add your email address so the team can follow up if needed
Tap Submit to send it directly to the team
🛟 Need more help?
If you have any trouble joining the beta, contact CleanCloud Support and we'll be happy to assist.