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Getting Started with the CleanCloud Driver App Beta

Written by Rafael

We've been working hard on the next generation of the CleanCloud Driver App. This isn't just an update. It's built from the ground up and will help us continue improving the app faster in future.

This version includes a range of improvements and new features, including dark mode, two-step pickup/delivery flow, two-factor authentication (2FA), Epson printer integration, and much more. This guide will help you join and get set up.

ℹ️ We're opening up beta access so our community can be among the first to try it and make sure there is nothing that interrupts your important daily workflow. Whilst the beta is active, it is very easy to revert to the previous version if you encounter a major issue, but we do encourage you to prepare your team before the full rollout.


How to Download

Android

  1. Scroll down to find the Join the beta box

  2. Tap Join and follow the on-screen prompts

  3. Once enrolled, update the app to install the beta version


💡 Tip: If you can't see the Join the beta box on the Play Store, try uninstalling the existing Driver App first and then revisiting the listing.

iOS (via TestFlight)

TestFlight is Apple's platform for beta apps. You will need to install it before joining the beta.

  1. Download TestFlight from the App Store if you don't already have it

  2. Open this link on your iPhone: Join the iOS beta

  3. Tap Accept to join the beta programme

  4. Tap Install to download the beta version of the CleanCloud Driver App


Returning to the Original Version

You can return to the standard version of the Driver App at any time.

  • Android: Go to the app listing on Google Play, scroll down and tap Leave the beta, then uninstall and reinstall the app to get the standard version.

  • iOS: Open TestFlight, find the CleanCloud Driver App and tap Stop Testing. Then download the standard version from the App Store.


Reporting an Issue or Sharing Feedback

If you encounter a bug or want to share feedback, get in touch directly with the team via the support chat in your CleanCloud account:

  1. Log in to your CleanCloud account

  2. Click the ⓘ Info icon in the top-right corner of your dashboard

  3. Select Help to open the Messenger

  4. Click Send us a message

  5. Select 🚚 Driver App Beta to share your feedback or report an issue directly with the team


iOS users — feedback via TestFlight

You can also submit feedback directly to the development team through TestFlight:

  1. Take a screenshot while using the app

  2. Tap Share Beta Feedback

  3. Add a description and attach your screenshot if relevant

  4. Feel free to add your email address so the team can follow up if needed

  5. Tap Submit to send it directly to the team


🛟 Need more help?

If you have any trouble joining the beta, contact CleanCloud Support and we'll be happy to assist.

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