When seeking support for Uber orders, you'll handle customer interactions directly, while Uber’s Direct Support Team addresses live order issues. For refund requests and additional feedback, CleanCloud will liaise with Uber on your behalf.
Live Order Support
Phone: 1-866-987-3750 (24/7)
Please have your Uber Order ID or Delivery Token (e.g., del_xxx) ready to provide to the support agent.
ⓘ Note: For other queries, such as refunds, feedback on order handling, or additional issues with Uber orders, please contact our support team. We will coordinate with Uber on your behalf. For more details, refer to our Refund Request Process guide.
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