For issues related to Uber orders, you’ll handle customer interactions directly, while Uber's Direct Support Team takes care of live order issues. For refund requests and additional feedback, CleanCloud support will coordinate with Uber on your behalf.
Live Order Support
Phone: 1-866-987-3750 (24/7)
Have your Uber Order ID or Delivery Token (e.g., del_xxx) ready to provide to the support agent.
Refunds, Feedback, and Additional Issues
For queries regarding refunds, feedback on order handling, or other issues with Uber orders, please contact CleanCloud support. We will liaise with Uber to resolve the matter.
✔ For more details, refer to our Refund Request Process guide.
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