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Custom Promotional Messages On the Customer Facing Display
Custom Promotional Messages On the Customer Facing Display

When the Customer Facing Display is enabled, you can display custom promotional images to your customers.

George avatar
Written by George
Updated over 3 months ago

The Customer Facing Display is a fantastic feature for businesses that want to enhance the customer experience by showing real-time updates of items being added to their basket during the order creation process. When the display is not actively showing order details, it’s the perfect opportunity to promote your services, special offers, or any other messages.


A Guide to Upload Promotional Images

  1. Navigate to Settings → Hardware.

  2. Select Customer Facing Screen from the far left menu bar.

  3. Prepare Your Promotional Images:

    1. Create or source images that are relevant to your promotions.

    2. Make sure the images are high-quality and correctly sized to fit your display (e.g., 1024x768 pixels)

      1. Use this easy-to-use tool to check the size of your Customer Facing Display: Screen Resolution Checker.

    3. Save your images in a common format such as PNG or JPEG.

  4. Upload Your Promotional Images:

    1. Within the Customer Facing Display settings, locate the section for Promotional Images.

    2. Click on the Upload button and select the images you want to display.

    3. You can upload multiple images to rotate through different promotions

  5. Save and Preview:

    1. Once all your images are uploaded and settings configured, save your changes with the Update button.

    2. Reload the Customer Facing Display to see how the promotional images will appear.

⭐️ Recommendation ⭐️

Regularly check your promotional images to ensure they are current and relevant. Update them as needed for new promotions, seasonal offers, or special events.


Benefits of Using Custom Promotional Images

  • Engage Customers: Capture customer attention with visually appealing promotions while they wait.

  • Increase Sales: Highlight special offers, new products, or services, encouraging customers to take advantage.

  • Brand Consistency: Maintain a consistent brand image by customizing what your customers see at every touchpoint.


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Explore our Help Center articles for answers. Contact us for further assistance.

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