QZ Tray is an application that allows CleanCloud to connect to printers on your PC via the web browser.
How to Install QZ Tray?
Downloading QZ Tray
Download the latest version of QZTray from QZ.io. If you have issues downloading, you may need to update Java.
You can manually update Java using this link: Java Manual Download.
Run the downloaded file to start the installation process.
Wait for the download to complete (this may take time depending on your internet speed).
Installing QZ Tray
1. Open the QZ Tray installer. This is what you'll see when opening QZ Tray for the first time.
2. Click Next and select the installation path (keeping the default path is recommended).
3. Click Install to start the installation process. When completed, QZ Tray will be installed on your Windows PC.
Troubleshooting QZ Tray
1. How do I know if QZ Tray is running?
Check the bottom right of your toolbar. If you see the QZ Tray logo, it’s running. Click the up arrow if it’s not visible right away.
2. What if I don't see QZ Tray?
Use the system search bar (usually on the bottom left or middle of the screen). Type "QZ Tray," and click to open it.
Once QZ Tray is open, check the toolbar and ensure 'Automatically Start' is selected so QZ Tray launches when the computer starts.
Connecting to CleanCloud
While QZ Tray is running, follow these steps to connect your printer in CleanCloud:
1. Access your CleanCloud account.
2. Navigate to Settings → Hardware → Receipt Printer Settings.
3. Select the Printer Manufacturer / Type from the dropdown menu.
4. Click Find Printer. A popup will appear requesting permission to connect to QZ Tray.
5. Click Allow and check the 'Remember this decision' box to ensure future connections are seamless.
✅ Your printer should now be ready to use with CleanCloud!
🛟 Need more help?
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