Whether you are entering your receipt paper for the first time or you need to refill your terminal receipt paper, follow these simple steps below:
Entering the Receipt Paper
At the top of your CleanCloud Pay terminal where you can see the contactless symbol, on either side you will see a set of 3 lines.
Whilst gripping both sides of the top of the terminal you will gently pull and the top of the terminal will open.
Once you have entered the receipt paper in (make sure it is the correct way round), you can then close the top of the terminal.
To ensure everything is working properly, run a quick test order through the CleanCloud POS to ensure everything is printing correctly.
👉 Your CleanCloud Pay terminal is now ready to go, and you can accept payments as normal. If you have any questions or need further help regarding your receipt paper, please reach out to our Support Team.
💡 Need more help?
To find out more about CleanCloud Pay, please visit our dedicated collection here. If you still have further questions, feel free to reach out to our Support Team for more information.