If you encounter duplicate customer entries, the merge feature simplifies your records. Admin users can seamlessly deactivate one account and consolidate all associated orders into a master customer profile.
How to Merge Customers
Log in as an Admin.
Go to Settings > Admin > Admin Tools.
Click 'Merge Customers'.
In the pop-up, choose the customer to disable ('Disable This Customer') and select the master account for order consolidation ('Move Their Orders to This Customer').
Click 'Submit'.
Limitation: You cannot merge an account created online by the customer; it's considered their master account. When merging, disable the POS-created account and select the online-created master account to transfer orders. If both accounts were created online by the customer, merging is not possible.
💡 Tip
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