Updating an order or changing its status is useful if you've made an error, need to adjust details, or want to move an order to a different stage in the workflow.
Editing an Order or Changing the Status
Click the pencil icon next to the order on the Cleaning, Ready, Pickups, or Search pages.
Use the interface to make any edits, such as updating products in the basket. To change the status of an order, click the arrow icon and select the new status (e.g., move it from Ready back to Cleaning).
Once you're finished, click the green Submit button at the bottom right of the page.
ⓘ To cancel the edit: Click the Cancel button at the top of the screen.
🗒️ Notes:
Customer Name Changes: You cannot modify the customer name on an existing order. To assign it to a different customer, you must delete the order and create a new one.
Tracking Edits: Monitor order edits by navigating to Settings → Users → User Edits. This section logs all changes, including timestamps, modifications, and the staff member responsible.
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