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Configuring DoorDash Delivery Windows
Configuring DoorDash Delivery Windows

You can set your DoorDash pickup and delivery availability times to match your needs.

Rafael Cardoso avatar
Written by Rafael Cardoso
Updated over a week ago

Discover how to tailor your DoorDash pickup and delivery availability times according to your preferences.

Setting Up Delivery Windows

With DoorDash integration, customers can book 1-hour slots online based on the set availability.

  • Go to Settings > Admin > Pickup and Delivery > DoorDash > Pickup and Delivery options. Under this menu, you will find the 'Business hours for Dashers'.

  • For route-specific availability, visit Settings > Pickup and Delivery > Routes > 'Custom DoorDash Business Hours'.

Here, you can choose the days and times you want DoorDash services available for your customers.

Things to consider:

  • The minimal time range for a DoorDash order in a day is 4 hours.

  • Within the range you select, your customers will be able to select pickup and delivery times that will act within a 1-hour window.

  • Orders placed after the cut-off time of 3 hours for the day will be processed the following day.

๐Ÿ’ก Tip

Need more help?

Explore our DoorDash articles for answers. Contact us if you need further assistance.

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