When using DoorDash for pickup and delivery, charges apply to both the pickup and delivery legs of the journey. These fees vary based on the distance between your store and the customer’s address.

There are charges for both the pickup and delivery legs, with additional fees potentially applying to DoorDash journeys.

✔ You can adjust your fee preferences in Settings → Admin → Pickup and Delivery → DoorDash, allowing the customer to either pay the full amount or cover part of the fee, based on your store's preferences. Learn more about fee preferences in the setup guide here.

Make sure you have enough journey credits to cover the DoorDash fees. If your credits drop below $100, customers won’t be able to book new DoorDash orders.

After the trial period, you can purchase journey credits in bundles ranging from $200 to $2,500 via Settings → Admin → Pickup and Delivery → DoorDash → Buy Journey Credits. To avoid running out of credits, enable the ‘Auto Top-Up when below 300 credits’ option.