This guide will walk you through the steps required to set up CleanCloud for Phase 2 of ZATCA compliance in Saudi Arabia.
Step 1 - Gather the Required Information
Before beginning the setup, you’ll need to provide specific business details in English. Ensure you have the following information ready:
✅ Business Details
Building
Street
City
City Subdivision
Plot Identification
Postal Code
✅ Tax and Registration Details
CRN (Commercial Registration Number)
VAT Number
VAT Company Name
Branch Name
Step 2 - Confirm Your Ability to Create a One-Time Password (OTP)
To integrate with ZATCA’s FATOORA system, you must confirm that you can generate a One-Time Password (OTP).
We have a separate guide explaining how to create an OTP. Before proceeding, test your ability to generate one. If you experience any issues, please contact FATOORA support for assistance.
Step 3 - Contact CleanCloud Support
Once you've gathered all required details and confirmed OTP generation, send an email to CleanCloud Support with the information below:
📧 Email Template
Subject: ZATCA Setup Request for [Your Store Name]
Hello CleanCloud Support,
We are [STORE NAME] and would like to set up ZATCA compliance on our account. Below are the required details:
Business Details:
Building:
[XXXX]Street:
[XXXX]City:
[XXXX]City Subdivision:
[XXXX]Plot Identification: [1234]
Postal Code: [12345]
Tax and Registration Details:
CRN Number: [1234567890]
VAT Number: [1234567890123]
VAT Company Name: [XXXX]
Branch Name: [XXXX]
I have also confirmed my ability to generate a One-Time Password (OTP).
Regards,
[CUSTOMER NAME]
ZATCA-Compliant Printers
CleanCloud supports printing the required ZATCA Cryptographic Stamp (UUID) and QR code on receipts. However, you must use a ZATCA-approved printer to comply with regulations.
✅ Supported Printer: Star TSP100
❌ Other printers are not compatible.
Ensure you purchase the correct printer to avoid compliance issues.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.