For all our Irish customers wishing to switch to CleanCloud Pay, follow these steps to successfully complete the KYC (Know Your Customer) process.
Before You Start: Required Documentation
Make sure you have the following documents ready before you begin:
Passport, Driver's License, or Visa number.
Recent Bank Statement.
Company Number (up to 7 digits, found on the Certificate of Incorporation or a document containing this number).
Onboarding Steps
1. Start the Initial Form: Begin by filling out the initial form ↗️ to connect your CleanCloud account with CleanCloud Pay. Accept the Terms & Conditions, then click Submit to proceed to the KYC form.
2. Open the Setup Window: A CleanCloud Pay setup window will open. Click Complete Additional Information.
3. Enter Business Details: In the setup window, enter your business information, including address, decision-makers (Owner, Controller, Signatory), and bank details.
📹 Video Guide: Watch the video below to learn how to fill in your Business Details and Decision-Makers.
4. Fill Out Business Information: Click Complete details and enter your business info. When finished, click Next.
🪄 Tip: Don’t add prefixes (like +1) — the country code is already selected. Avoid using spaces in phone numbers.
5. Enter Business Address: Type your registered business address exactly as it appears in your official documents. Click Save.
6. Review Your Information: After saving, you'll see a summary page. Review all the details and click Done once confirmed.
7. Add Decision-Makers: Enter information for the business Owner, Controller, and Signatory. Click View Details to add or edit each one.
ⓘ These roles can be filled by the same individual.
8. Add Additional Decision-Makers (if applicable): If needed, add more Owners, Controllers, or Signatories. Choose their role from the dropdown, then enter their name, date of birth, and ID number. Check the auto-filled country of residence.
9. Enter Addresses for Decision-Makers: Add an address for each decision-maker (can be the same as the business address), then click Save.
10. Add Bank Details: Click Add a bank account and enter your bank information exactly as it appears in your bank records. Click Save.
📹 Video Guide: Watch the video below to learn how to add your banking information and electronically sign the required documents.
11. Upload Your Bank Statement: After saving your bank info, upload a recent bank statement and click Done.
12. Complete PCI DSS Compliance: Read and accept the PCI DSS Compliance terms. This allows you to download the required documents.
13. Final Verification: Once all steps are complete, you’ll return to the starting page. All fields should now be marked as Verified.
14. Complete Your Setup: Click Complete to finish onboarding. CleanCloud Pay is now ready to use! ✅
Data Formats for Ireland
Here are the accepted formats and examples for legal entities in Ireland:
Data for | Type | Description | Format | Example |
Addresses | Postal Code | Postal code format | 1-7 characters, with numbers for the first and third characters | 9K9 DD99 |
Bank Accounts | IBAN | For EUR bank accounts | 22 characters | IE64IRCE92050112345678 |
Organizations | Registration Number | Company number | Up to 7 digits | 1012345 |
| VAT Number | Value Added Tax Identification Number (VAT) | IE + 8-9 characters | IE999999XX |
Important Notes
Verification: Our system automatically verifies most of the data. However, if automatic verification fails due to incorrect data, additional documents may be required.
Special Characters: When entering data, special characters like spaces, dashes (-), slashes (/), and dots (.) are optional.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.