How long does it take to set up and start running my first payroll?
How long does it take to set up and start running my first payroll?
We recommend that you give it two weeks, but if all the information is accessible it can take less than a week.
Are there any additional costs involved?
Are there any additional costs involved?
No, it is a flat rate fee of $40 per month for the store and $5 per employee.
Can I set up a time off policy with Gusto?
Can I set up a time off policy with Gusto?
Yes, however, please contact CleanCloud support for information on how to do this.
Is it possible to cancel a payroll?
Is it possible to cancel a payroll?
Yes, if it is before the 4 PM (PT) deadline for submission you can cancel.
Can I add my Company Benefits to my CleanCloud payroll?
Can I add my Company Benefits to my CleanCloud payroll?
Yes, we have a whole article explaining how benefit deductions can be added to an employees payroll, see Add & Manage Benefit Deductions for more information.
Can I add a Workers Comp policy to my CleanCloud payroll?
Can I add a Workers Comp policy to my CleanCloud payroll?
Yes, please advise the CleanCloud support team of your Workers Comp policy details, and we will be sure to take care of it, resulting in the relevant deductions on employees payrolls
Is it possible to add Wage Garnishments for my employees?
Is it possible to add Wage Garnishments for my employees?
Yes, this is something that we can help you set up for an employee if they are required to fulfil certain financial obligations or debts, such as child support. Please contact CleanCloud support for guidance on how to do this.
How long does it take for my staff to get paid once I run a payroll?
How long does it take for my staff to get paid once I run a payroll?
The direct deposit speed for pay to hit your employee's bank accounts is two business days, although we can set up one-day direct deposits speed on request. If you pay by check though, this can be done instantly.
Can I pay both W-2 Employees & 1099 Contractors?
Can I pay both W-2 Employees & 1099 Contractors?
Yes, as long as you have at least one W-2 employee, you can also pay contractors through our payroll system.
Can CleanCloud run my payroll for me?
Can CleanCloud run my payroll for me?
If you are only looking to pay salaried employees, then yes, we can! Contact the CleanCloud support team and we can advise how to get started with AutoPilot saving you more time.
Where do I go to edit State Tax Information (Withholding Account Numbers, Unemployment Insurance IDs etc)?
Where do I go to edit State Tax Information (Withholding Account Numbers, Unemployment Insurance IDs etc)?
If you need to update any of your State Tax Information, please head to your Admin Settings > Payments & Finances > Payroll and click on the drop down menu next to Gusto Onboarding Form. Select 'Edit State' from the options and click 'Open'
If my staff forget to clock in or out, what happens?
If my staff forget to clock in or out, what happens?
You have the option to edit or create shifts in the POS for staff if this happens, it is a very simple fix.
Where can I find all the forms that Gusto have filed for my company?
Where can I find all the forms that Gusto have filed for my company?
Simply head to Settings > Admin > Payments & Finances > Payroll, and click on the drop-down menu by Gusto Onboarding Form and select 'Company Forms'.
👉 Still not found what you are looking for? Please feel free to reach out to our dedicated, 24/7 support team with any questions related to payroll set-up or ongoing support and we will be sure to get it resolved as quickly as possible.
We have a dedicated article to show you how to do this here.
💡 Tip
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