Pay a US Contractor
Follow these steps to pay a contractor through CleanCloud Payroll:
- Go to Settings → Users → Payroll. 
- Select Contractors from the dropdown menu in the top right. 
- Click Pay Contractors. 
- Select a Payment Date. - The default date shows the earliest payday for checks. 
- Payrolls and contractor payments paid via direct deposit have the same processing timeline, usually two business days. 
- If you need to pay your team sooner, you can pay with a physical check and distribute it externally. 
- Important: Paying on autopilot/recurring payments is not available for contractor payments. 
 
🛎️ Note on Pay Dates:
- If you choose the default date or any time after that, you can pay by direct deposit or check. 
- If you select a date before the default date, you can only pay by check. 
- If the payment has already been made and you're entering it for tax reporting purposes, record it as a Historical Payment. 
- Select a Payment Method. 
- Enter the Contractor’s Hours. - (For help finding contractor hours worked, see here.) 
 
- Click Process Payment. 
⚠️ Heads up: CleanCloud Payroll will not automatically sync a contractor's hours like it does for W-2 employees.
Cancel a Contractor Payment
Certain contractor payments can be canceled or adjusted in CleanCloud Payroll without needing to contact support.
How to Cancel or Adjust a Contractor Payment
- Go to Settings → Users → Payroll. 
- Select Contractors from the dropdown menu in the top right. 
- Next to the contractor, if a payment can still be canceled, there will be a tag letting you know. - If no tag appears, contact us so we can assist with the next steps. 
 
Contractor Payment Reversals - General Info
- Reversing before the check date: We’ll return the funds to your bank account within a few business days. 
- Reversing on or after the check date: We’ll correct the reporting, but you’ll need to recoup all funds (whether issued by direct deposit or check)—banking regulations prevent Gusto from recovering the funds on your behalf. 
Troubleshooting a Wrong Bank Account
If you received a bank error or entered wrong bank information for a contractor payment:
Bank Error Received
Update your contractor's bank information:
- Go to Settings → Users → Manage User Accounts. 
- Click Manage Gusto Contractors. 
- Select the ⫶ Edit Contractor next to the relevant staff member. 
- Click Payment Details. 
- Update the Routing Number, Account Number, and Account Type accordingly. 
- Click Save & Continue. 
✅ Once updated, funds should reach the contractor within 1–3 business days.
No Bank Error
If no bank error appears and the payment went through:
- The funds likely landed in a wrong bank account. 
- Gusto is unable to retrieve those funds. 
- You’ll need to contact the bank directly to address and recover the funds. 
Record Historical Contractor Payments (Paid Outside of Gusto) for 1099 Reporting
If you've already paid a domestic contractor outside of CleanCloud Payroll, you can still record that payment for year-end 1099 reporting.
Important Reminders
- Historical payments alone do not generate filings. 
- 1099s are only created once your company has: - A signed 8655 form on file, and 
- Submitted at least one live payroll payment (to either a contractor or employee). 
 
- Historical payments must be submitted before Gusto's end-of-year deadline for entering prior year information. 
How to Add Historical Contractor Payments
The deadline to enter historical contractor payments for the previous year is typically early January.
If a 1099 has already been filed:
✔ You'll need to generate a corrected Form 1099-NEC.
If Gusto didn’t handle tax filings for the previous year:
✔ You'll need to generate and file a new Form 1099 outside of Gusto.
Steps to Add a Historical Payment
- Go to Settings → Users → Payroll. 
- Select Contractors from the dropdown menu in the top right. 
- Click Pay Contractors. 
- Select a Payment Date. 
- From the Payment Method dropdown, select Historical Payment. 
- Enter the number of worked hours, wages, or additional earnings that were paid. 
- Click Process Payment. 
View or Cancel a Historical Contractor Payment
- Go to Settings → Admin → Payments & Finances → Payroll. 
- Click on the dropdown menu by Gusto Onboarding Form. 
- Select Contractor Payments. 
- Click Open. 
- To cancel a contractor payment, select the Payment Date, click ⫶ and choose Cancel. 
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.


