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Marketing SMS Templates and Guidelines
Marketing SMS Templates and Guidelines

Elevate customer engagement with our SMS templates. Welcome new customers, offer discounts, and make announcements efficiently.

Rafael Cardoso avatar
Written by Rafael Cardoso
Updated over a week ago

💬📱 We understand the importance of using SMS to welcome new customers, offer discounts, share promo codes, and make store announcements. Explore our collection of 30 templates designed for crafting impactful promotional and alert messages for your customer base.

👉 You can send SMS Marketing via the Marketing > 'SMS' page.

SMS Templates

Explore these templates as they are or tailor them to your preferences. Ensure to update details like company name, promo dates, codes, and discounts for alignment with your promotions.

Store Announcements

Hey there! Just a reminder that (company name) will be closed on “date and time”. Please pick up your orders before then. Reply ‘STOP’ to opt-out.

Welcome New Customers

Welcome to (company name)! Enjoy 15% off your first order with code <promo code>. Hurry, offer ends soon! Book now at <website>. Reply ‘STOP’ to opt-out.


Don’t miss this deal! Get £10 off your first wash and fold order with code <promo code>. Reply ‘STOP’ to opt-out. Book via our app or call <phone number>.


Hey, sign up now and get your free <amount> credit on your first online order with the code <promo code>. Download the CleanCloud app (https://clean.cloud) and select <company name> Reply ‘STOP’ to opt-out.

Offers & Promo Codes

Don’t miss our Limited Time Offer! Get 20% off all dry cleaning orders with code <promo code>. Book online or call <phone number> now. Reply ‘STOP’ to opt-out.


Flash Sale Alert! Get 25% off on wash, dry, and fold services! Use code <promo code> at checkout. Ends tomorrow. Order now! Reply ‘STOP’ to opt-out.


Clean up with our unbeatable deal! £10 off your next wash and fold order of £40+. Use code <promo code>. Limited time only. Book now! Reply ‘STOP’ to opt-out.


Last chance for savings! Use code <promo code> for 20% off on all dry cleaning this week. Expires on “date and time”. Book now! Reply ‘STOP’ to opt-out.


Your laundry day just got better! Enjoy a 10% discount on all services using code <promo code>. Offer valid until “date and time”. Book now! Reply ‘STOP’ to opt-out.


Running low on clean clothes? Grab our exclusive 2-for-1 laundry offer now! Use code <promo code> at checkout. Limited time only. Reply ‘STOP’ to opt-out.


Exclusive VIP Offer! Get £5 off your next dry cleaning order with code <promo code>. Book via our app or call <phone number>. Reply ‘STOP’ to opt-out.


Need a laundry refresh? Enjoy 15% off your next order with code <promo code>. Offer ends “date and time”. Book online at <website> now! Reply ‘STOP’ to opt-out.


Hey there! We have a special treat for you - 10% off all services with code <promo code>. Reply ‘STOP’ to opt-out. Order now at <website>.


Enjoy a laundry day discount! 15% off all dry cleaning services with code <promo code>. Reply ‘STOP’ to opt-out. Book online at <website>.


Ready for freshness? Use code <promo code> for 20% off wash, dry, and fold services. Reply ‘STOP’ to opt-out. Limited time only. Order now!


Hello from (company name)! Redeem £5 off your next order with code <promo code>. Reply ‘STOP’ to opt-out. Book via our app or call <phone number>.


Limited spots available! Reserve now and get 25% off your dry cleaning order with code <promo code>. Reply ‘STOP’ to opt-out. Book online at <website>.


Your satisfaction is our priority! Use code <promo code> for 10% off all services. Offer valid until “date and time”. Book now! Reply ‘STOP’ to opt-out.


Get the best deal in town! Enjoy 20% off your entire order with code <promo code>. Book via our app or call <phone number>. Reply ‘STOP’ to opt-out.


Ready for a laundry upgrade? Use code <promo code> for £15 off your first order. Order now at <website>. Reply ‘STOP’ to opt-out.


Exclusive offer for our loyal customers! 15% off all dry cleaning this week with code <promo code>. Book online or call <phone number>. Reply ‘STOP’ to opt-out.

Pickup and Delivery Offers

Convenience at your doorstep! Enjoy FREE pickup and delivery on your next order. Let us handle the laundry while you relax. Use code <promo code>. Book now at <website>. Reply ‘STOP’ to opt-out.


Hassle-free laundry days! Schedule a pickup today and get 10% off your first delivery. Use code <promo code> and experience our seamless service. Book via our app or call <phone number>. Reply ‘STOP’ to opt-out.

Seasonal Offers

Winter wonder awaits! Embrace the cold with 10% off on all winter wear dry cleaning. Use code <promo code>. Book now at <website>. Reply ‘STOP’ to opt-out.


Easter treat alert! Hop into freshness with 20% off on all wash and fold services. Use code <promo code>. Reply ‘STOP’ to opt-out. Order now at https://clean.cloud!


Wardrobe refresh for winter! Get £10 off your first order this season with code <promo code>. Reply ‘STOP’ to opt-out. Book online at <website>.


Easter savings are here! Save £5 on wash and fold services with code <promo code>. Reply ‘STOP’ to opt-out. Book via our app or call <phone number>.


Winter warmth at a discount! 20% off on all comforter cleaning with code <promo code>. Limited time only. Order now! Reply ‘STOP’ to opt-out.


Spread the holiday cheer! Enjoy 20% off all dry cleaning this festive season. Use code <promo code> and make your celebrations even brighter. Happy Holidays from (company name)! Reply ‘STOP’ to opt-out.


Merry Christmas and Happy New Year! Treat yourself to a fresh start in the new year with 15% off on all laundry services. Use code <promo code> and let us take care of your laundry needs. Wishing you joy and success from (company name)! Reply ‘STOP’ to opt-out.


Important Considerations

  • Queue Time: Your SMS messages will be queued. If sending a large quantity, expect several hours for complete delivery. We recommend scheduling in the morning to avoid late-night customer notifications.

  • Permission Settings: The system will only show customers who have given permission to receive marketing messages from your store. You can configure this setting by going to Settings > Admin > Marketing > 'Enable Marketing Email SMS Opt In'.

  • Character Limit: 1 SMS credit equals 160 characters.

  • SMS Credits: Ensure sufficient SMS credits for all messages. Purchase credits at Settings > Admin > Notifications > SMS > SMS Credits > 'Buy SMS Credits'.

  • Local Limits & Legislations: Be mindful of carrier limitations in some countries. Before sending bulk messages, consider testing with a small group to ensure successful delivery.


💡 Tip

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