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Split Tickets - Automatically Set Retail-Only Orders as Retail
Split Tickets - Automatically Set Retail-Only Orders as Retail

Retail-only orders in split tickets are marked as retail. Unpaid ones go to Ready, while paid ones are completed instantly.

Rafael avatar
Written by Rafael
Updated this week

If you split orders by section and one of the resulting orders contains only retail products, that order will be automatically treated as a retail order.

How It Works

  • If the entire order is unpaid, the retail order will be sent to the Ready page to ensure payment is not missed by staff.

  • If the retail order is already paid, it will be marked as completed and fully processed on the New Order page, just like a standard retail order.

This automation ensures a smooth checkout process and prevents unpaid retail orders from being overlooked.


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