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Split Tickets - Automatically Set Retail-Only Orders as Retail
Split Tickets - Automatically Set Retail-Only Orders as Retail

Retail-only orders in split tickets are marked as retail. Unpaid ones go to Ready, while paid ones are completed instantly.

Rafael avatar
Written by Rafael
Updated over 2 months ago

If you split orders by section and one of the resulting orders contains only retail products, that order will be automatically treated as a retail order.

How It Works

  • If the entire order is unpaid, the retail order will be sent to the Ready page to ensure payment is not missed by staff.

  • If the retail order is already paid, it will be marked as completed and fully processed on the New Order page, just like a standard retail order.

This automation ensures a smooth checkout process and prevents unpaid retail orders from being overlooked.


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