With your CleanCloud subscription, you gain 24/7 access to advanced reporting. The system dynamically tracks and evaluates various aspects of your store, staff, and products through the Metrics Tool.

Accessing the Metrics Page is easy. Just follow these steps:

And that’s it - you’re now on the Metrics Page!

The dashboard is where you're able to view the overall statistics of how well your store is doing that day by displaying Orders, Pieces, Sales, Revenue, Cleaned, and Completed, as well as various other graphs showing the data graphically over time.

The Overview Page displays the overall statistics of your store in a table format, you can also select the time span of the data displayed in the top right of this page.

On the Revenue Page, you can view your store’s revenue, which reflects the money already received, excluding any outstanding balances (Unpaid Orders). This information is presented in both a graph and a table format. You’ll also see a breakdown of payment methods, showing how much was paid by card, cash, cheque, and other methods.

The Unpaid Section shows the total value of unpaid orders. You can use the filter in the top-right corner to view the value of orders at each outstanding stage, allowing for a detailed look at unpaid balances throughout the payment process.

On the Orders page, you can view the total number of orders your store has processed. In this section, you’ll also find a Sales column, which displays a combination of both paid and unpaid amounts, providing a comprehensive view of your store’s sales activity.

The Customer Section allows you to assess the overall health of your customer base, including a list of customers with no recent orders. Additionally, by hovering over a customer’s name, you can easily access their CRM profile for more in-depth details.

The Subscriptions section gives you the ability to see: a summary of all the subscriptions you offer, payments, unpaid subscriptions, and subscription cancellations.

The Selling Items Section within Metrics presents a comprehensive list of the top-performing items, showcasing the ones that have generated the highest sales compared to other products.

Access which sections of your business have performed the best in terms of most sales in comparison to other sections.

This is where you can view the working hours of all your staff. If necessary, you can also adjust their clocking in and out times. To do this, simply click on the time you want to modify.

The ability to access various types of information relating to your staff's activity. You will be able to see: staff sales, credit history, discount history, user edits, deletions, and cash up history.

Use the Driver Statistics section of Metrics to view the total number of pickups and deliveries handled by your drivers through the CleanCloud Driver app.

This is where you can see the busiest times when customers place orders. This information will help you strategize for your business operations.

The business account table contains all of your business accounts, providing an overview of their overall health, including sales, orders, and some contact information.

This feature is only applicable to users who access the Machines Page On this page, you’ll be able to view usage information specific to your machines.

This is a new section added to the metrics that displays detailed advertising information that would be helpful in assessing the success of your campaigns. This information will only be displayed if you are using our advertiser tracking code chunk.

The Weight Processed section of Metrics precisely displays the weight that has been processed. It also includes the most popular times and days. Please note that the Weight Processed section of Metrics utilizes the time stamps when an order is marked as Cleaned.

The cleaning section of metrics is helpful so you can view the number of times each product has undergone the Cleaning stage in the order processing sequence.

This table displays a table showing the inventory within you CleanCloud store.
​

This section of metrics displays the reviews received by customers. This would be a good way to assess overall customer satisfaction or CSAT.

In the sidebar of the Metrics tool, you’ll find a Data Export option. This feature allows you to conveniently export various types of data for reporting and analysis.