CleanCloud has partnered with the Blue Marine Foundation, powered by Adyen Giving, to give your customers a simple way to support ocean conservation at checkout.
This is the second charitable giving option available through CleanCloud Pay, joining our existing LaundryCares Foundation feature. For stores on CleanCloud Pay, customers can add a donation to ocean conservation during payment at the in-store terminal, with 100% of funds going directly to the Blue Marine Foundation.
ℹ️ Activating This Feature: This feature requires manual activation. To enable charitable giving on your CleanCloud Pay terminals, please contact our Account Management team at [email protected] and we will get it set up for you.
How It Works at Checkout
The customer completes their order payment as normal
Once payment is finished, the terminal prompts the customer asking if they would like to make a donation
If the customer selects Yes, they are asked to enter a donation amount
The customer taps their card again to complete the donation
The order payment and donation are processed as two separate transactions. The donation amount is sent directly to the charity and does not appear in your CleanCloud account, as it is not part of the order payment.
ℹ️ No additional steps are required from staff during checkout.
How the Donation Feature Works
Donations are presented at checkout on CleanCloud Pay terminals
Customers can choose to add a donation as part of their payment
100% of donated funds go directly to the Blue Marine Foundation
Donations are processed securely through Adyen Giving
Where This Feature Is Available
✅ CleanCloud Pay in-store terminals
❌ Third-party or non-integrated payment terminals
❌ Online or app-based payments
About the Blue Marine Foundation
The Blue Marine Foundation is a global charity working to protect and restore the world's oceans. Founded in 2010, it has contributed to the protection of more than 4.9 million square kilometres of ocean and is working towards protecting 30% of the world's ocean by 2030.
The ocean is the world's largest carbon sink, providing half the oxygen we breathe and food and livelihoods for billions of people. Blue Marine works to safeguard the marine life that makes this possible.
About Adyen Giving
Adyen Giving is the donation solution that powers this initiative. It enables businesses to offer charitable donations directly at the point of sale, ensuring full transparency and that 100% of customer contributions go directly to the chosen charity.
Frequently Asked Questions
Do stores receive or handle the donation funds?
Do stores receive or handle the donation funds?
No. All donations are processed through Adyen Giving and sent directly to the Blue Marine Foundation. Stores do not receive, manage, or reconcile donation funds.
Can stores opt out of this feature?
Can stores opt out of this feature?
If you have questions about availability, configuration, or eligibility for this feature, please contact Support for assistance.
Is there a fee taken from the donation?
Is there a fee taken from the donation?
No. 100% of the donation goes directly to the Blue Marine Foundation.
I don't use CleanCloud Pay. Can I still access this feature?
I don't use CleanCloud Pay. Can I still access this feature?
This feature is only available to stores using CleanCloud Pay. If you're interested in switching to CleanCloud Pay, please contact our team to find out more.
Can customers donate to both LaundryCares and Blue Marine Foundation?
Can customers donate to both LaundryCares and Blue Marine Foundation?
Yes. Both donation options are available on CleanCloud Pay terminals. The prompt at checkout will present the available charities for the customer to choose from.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.