Interac Debit payments have set rules surrounding refunds being processed on their cards.
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Interac does not support "referenced refunds" (Refunds actioned via the POS) unless the refund is done on the same day of the transaction.
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Refunds after the same day requires the shopper and the card to be present at time of refund and these are called "unreferenced refunds".
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In practice, on the terminal, the amount that should be refunded is typed in, and then the card is presented and the amount is refunded to the card. CleanCloud can enable this functionality on your terminal for you, however, for 2 weeks at a time only.

Important: Reason for 2 week only time period is due to the associated risk involved and that in practice, someone could type in whatever amount for the refund they wanted.

If you would like this functionality enabled on your terminal, please contact [email protected].
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