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Partial Payments for Invoices

Learn how to activate and process partial payments for invoices in CleanCloud, providing flexible payment options for your customers.

Rafael avatar
Written by Rafael
Updated over 4 months ago

CleanCloud allows you to accept partial payments on customer and business account invoices, offering flexibility for your customers.

How to Activate Partial Payments

  1. Navigate to Settings → Admin → Payments & Finance → Invoices.

  2. Toggle on the Allow for Partial Payment option.

  3. Press Submit to save your changes.


How to Process a Partial Payment

  1. Go to Settings → Invoices and select the Unpaid dropdown at the top left corner.

  2. Locate the invoice you want to apply a payment to (choose from Customers or Business Accounts in the dropdown menu) and click the Payment button.

  3. A new window will appear showing the total invoice amount.

  4. Toggle on the Partial Payment option and enter the amount.

  5. Complete the payment by selecting the payment method.

Once processed, the invoice will remain in the Unpaid section, with the Status column labelled as Partial. You can apply as many partial payments as needed for the same invoice.

Note: By opening the invoice file, you can view a breakdown of the total invoice amount, any pre-payments (partial payments made), and the balance due.


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