If you need to remove an employee from payroll, follow the steps below.
Step 1: Terminate the Employee
Go to Manage User Accounts in your POS
Find the employee you want to remove
Click Terminate next to their profile
You'll then be taken to the dismissal payroll portal where you'll need to complete the required information.
💡 Contractors
If the user is a contractor, you can simply click the garbage can icon to remove them. Contractors do not require a dismissal payroll.
Step 2: Enter Final Pay Period Details
After clicking Submit & Continue, you'll be asked to enter:
Last day of employment
How will you pay for
Step 3: Enter Final Pay Details
After clicking Submit & Continue, you'll be asked to enter:
Final hours worked
Any additional earnings for the final pay period
⚠️ Important
These hours do not automatically sync from CleanCloud.
To find this information, go to: User Settings → View Hours
Step 4: Run the Dismissal Payroll
Running a dismissal payroll is required to fully terminate an employee.
⚠️ Important
If a dismissal payroll is not completed, you may continue to be charged for the employee on a monthly basis.
Step 5: Remove the User from POS (Optional)
Once the dismissal payroll is complete, you can optionally remove the user from the POS.
✅ Good to know
Removing the user will not delete historical payroll data. All records will remain stored in the system.
💡 Tip
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