Once your CleanCloud Pay card terminal arrives, it’s time to activate it and connect it to your CleanCloud account. This article will guide you through the simple steps for setting up and configuring your terminal.
Payment Terminal Setup
Once you receive the terminal, follow these steps to activate it:
Go to Settings → Hardware → Payment Terminals.
Select the Terminal Model you are using.
Enter the Terminal Serial Number: Make sure to add three 0's at the beginning of the serial number ("000XXXXXXXXXXXX").
Click "Update" to save your changes.
🪄 Tip: Run a quick test sale through your terminal to ensure everything is functioning correctly.
Customize Your Payment Settings
After setting up your terminal, you can further customize settings:
Go to Settings → Admin → Payments & Finances → Payments.
Under CleanCloud Pay, you can access 'Account Information' and click 'View Account Information', which will redirect you to the Adyen platform for more details.
You can enable or disable additional preferences, such as:
Ask for Tip on Card Terminal
Require Customers to Add Credit Card Before They Can Place an Order
Click "Submit" to save your preferences.
📌 Note: If you’re in Canada or Australia and wish to enable the tipping feature, please contact CleanCloud Support for assistance.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.