CleanCloud

If your branded app has disappeared from the Apple App Store, this is almost always caused by an expired Apple Developer Account membership. Once renewed, your app will be restored automatically.

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<b>How to Renew Your Apple Developer Account</b>

Go to <a href="https://developer.apple.com/account" rel="nofollow noopener noreferrer" target="_blank">developer.apple.com/account</a>

Follow the prompts to renew your membership

Once renewed, your app will be restored to the App Store. This may take a short while to reflect.

1. Go to <a href="https://developer.apple.com/account" rel="nofollow noopener noreferrer" target="_blank">developer.apple.com/account</a>
2. Sign in as the Account Holder
3. Follow the prompts to renew your membership
4. Once renewed, your app will be restored to the App Store. This may take a short while to reflect.
    

ℹ️ <b>Still not showing after renewal?</b>

If your app has not reappeared after renewing, please <a href="https://intercom.help/cleancloudsupport/en/articles/6837095-how-to-contact-cleancloud-support" rel="nofollow noopener noreferrer" target="_blank">contact us</a> and our team will investigate further.

Explore our <a href="https://intercom.help/cleancloudsupport/en/" rel="nofollow noopener noreferrer" target="_blank">Help Center</a> articles for answers. <a href="https://intercom.help/cleancloudsupport/en/articles/6837095-how-to-contact-cleancloud-support" rel="nofollow noopener noreferrer" target="_blank">Contact us</a> for further assistance.

Branded App Disappeared from the App Store

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Branded App Disappeared from the App Store

How to Renew Your Apple Developer Account

ℹ️ Still not showing after renewal?