Due to the removal of pennies in various global currencies and the ongoing shortage of pennies in the US, CleanCloud provides an easy way to round order totals on both the New Order and Ready pages. This helps ensure smoother transactions and cleaner receipts.
How to Enable Penny Rounding
Go to Admin → Workflow → General Settings.
Locate the Penny Rounding dropdown.
Select your preferred rounding option: $0.02 | $0.05 | $0.10.
Choose whether rounding should apply to:
Cash payments only, or
All transactions.
Click Save.
Once enabled, order totals will automatically round based on your selection.
How Rounding Works
CleanCloud applies symmetric rounding to the final order total. Rounding is applied to the total amount charged to the customer, not individual line items.
Example: Rounding to the nearest $0.05
Totals ending in 1¢ or 2¢ round down to 0¢
Totals ending in 3¢ or 4¢ round up to 5¢
Totals ending in 6¢ or 7¢ round down to 5¢
Totals ending in 8¢ or 9¢ round up to 10¢
This ensures payments are adjusted fairly to the nearest 5 cents.
👉 Important Notes
Penny rounding does not apply to batched orders.
If multiple orders are processed together in a batch, rounding will not be applied. To use penny rounding, orders must be processed individually.
Rounding is applied only at the point of payment, based on your selected settings.
Frequently Asked Questions
What payment methods are rounded?
What payment methods are rounded?
You can choose to apply rounding to cash payments only or to all transactions, including card payments.
What is penny rounding?
What is penny rounding?
Penny rounding adjusts the total order amount to avoid the use of pennies. While not currently mandated in the US, rounding rules are referenced in legislation such as H.R. 3761.
Is penny rounding legal?
Is penny rounding legal?
CleanCloud is not responsible for how this feature is used. Penny rounding was implemented based on customer demand. We recommend seeking legal advice before enabling this feature.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.