All Collections
DoorDash
Troubleshooting
DoorDash Address Limitations in NYC
DoorDash Address Limitations in NYC

This article will explain the reason behind the error message “Selected address is not within service area”.

Rafael Cardoso avatar
Written by Rafael Cardoso
Updated over a week ago

Address Restrictions Due to NYC Regulations

If you're based in New York City, specific address restrictions might hinder orders within designated routes. When affected, you will encounter an error message stating “Selected address is not within service area”.

Bridges, Boroughs and Tunnels

Due to new laws in New York City, DoorDash will no longer offer any deliveries in New York City that would require crossing over bridges, boroughs and tunnels.

This may cause an error message for you and your customers when attempting to create an order that is not compliant with this regulation.

📑 Access the full list of affected bridges and tunnels in NYC here.


💡 Tip

Need more help?

Explore our DoorDash articles for answers. Contact us if you need further assistance.

Did this answer your question?