CleanCloud

Order Status: Invoices will only be created for orders that have been marked as Cleaned and are on the Ready page or have been marked as Collected.

Payment Status: The invoice will not be generated if the order has been marked as Paid.

Order Schedule: The invoicing tool will not pull through the orders if they are out of the determined timeframe.

- Order Status: Invoices will only be created for orders that have been marked as Cleaned and are on the Ready page or have been marked as Collected.
- Payment Status: The invoice will not be generated if the order has been marked as Paid.
- Order Schedule: The invoicing tool will not pull through the orders if they are out of the determined timeframe.

Note: The order dates can be updated on Settings &gt; Admin &gt; Admin Tool &gt; Change Order Dates.

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Find answers and get help from <a href="https://intercom.help/cleancloudsupport/en/" rel="nofollow noopener noreferrer" target="_blank">CleanCloud Help Centre</a>.

Find in this article some of the reasons why orders would not be included in an invoice.

Orders not Included in an Invoice

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